Please read carefully and its entirety.
* *delays may occur due to COVID-19 restrictions
Please allow 1-2 business days for your payment and order to be processed. Payments are processed Monday through Thursday. If you place an order Friday, processing will start the next business fday, which is Monday. When purchasing wigs, the processing time is 7-14 business days as they are custom-made to order and require more time to make.
** Processing times may vary when ordering during a sale due to high volume.
Standard shipping is 3-5 days after processing: $7.99
Express shipping is 1-3 days after processing: $14.99
RUSH shipping is overnight: $24.99
FREE SHIPPING for all orders over $300.
All orders shipped outside US has a fixed shipping fee of $14.99.
If you're located outside the U.S., your package should arrive within 7-10 business days after processing. Please be aware we are not responsible for any Custom Fees or Import Tax that your country may bill to you.
Once an order is placed, you can no longer cancel the order or make any changes to the address. If you have any issues with shipping please contact your local post office.
CixnxhMonx, LLC is not responsible for any lost or damaged packages once products are shipped.
You will not receive a refund for lost/damaged packages. Your order will not be replaced.